{"product_id":"9781637744727","title":"Relentless Caring","description":"\u003cb\u003eBy delivering kindness every day at all levels of your organization and to all your customers, you will earn dedicated employees and repeat customers—and, ultimately, profitability.\u003cbr\u003e\u003cbr\u003eThis step-by-step guide details an approach to leadership focused on caring about the well-being of others.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eAs founder and executive chairman of MarineMax and with kindness as his True North, William H. McGill Jr. helped transform the company from a small disparate group of boat dealers into a highly profitable $2 billion global conglomerate. \u003cbr\u003e\u003cbr\u003eIn \u003ci\u003eRelentless Caring\u003c\/i\u003e, McGill shares what he’s learned about how to truly care about others 24\/7 and generate solid profits at the same time. Readers will learn:\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eWhy having the right people in the right jobs matters\u003c\/li\u003e\n\u003cli\u003eHow to find the right team members and take care of them \u003ci\u003eand\u003c\/i\u003e their families, including providing high-quality, low-cost health care\u003c\/li\u003e\n\u003cli\u003eWhy long-term thinking is essential for success\u003c\/li\u003e\n\u003cli\u003eWhy persistence, consistency, and risk are essential for growth\u003c\/li\u003e\n\u003cli\u003eWhy investing in basic tools like personality profiling and a structured hiring and promotions system contribute to making the right decisions\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003ci\u003eRelentless Caring\u003c\/i\u003e is a practical playbook for “managing from the heart”—tirelessly delivering goodness and kindness to your team members and to customers to build strong loyalties that can buoy your organization even in the most challenging economic waters.","brand":"William H. McGill","offers":[{"title":"BenBella Books |  Hardback  |  2024-03-05","offer_id":44663268376831,"sku":"9781637744727","price":41.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0329\/9075\/7001\/files\/BNCImageAPI_d208c17c-597b-452e-b65a-c535164628c3.jpg?v=1704618287","url":"https:\/\/riverbookshop.com\/products\/9781637744727","provider":"River Bookshop","version":"1.0","type":"link"}