For any special orders, whether online, over the phone, or in person, we are currently offering flat rate shipping within Canada and the USA. Flat rate shipping is $12 within Canada, and $20 within the USA. Certain titles may also be available to ship internationally at our discretion. The international options and rates available to you will appear under the "Delivery" drop-down menu at checkout.
All orders are processed and shipped from River Bookshop in Amherstburg. Place your order before 12pm for next day shipping of in-stock items. Orders placed before 12pm (Monday to Friday) are processed the same day and shipped the following day. Once your order has left the shop, it may take anywhere from 1 to 5 business days to arrive within Canada, based on your location. Outside of Canada, delivery estimates are provided at checkout. Orders placed after 12pm (Monday to Friday), over the weekend, or on statutory holidays are processed the next business day. This only applies to items currently in stock.
For any special orders, whether online, over the phone, or in person, we also offer curb-side or in-store pickup free of charge. You will be notified via email or phone when your order is ready to be picked up. Please provide your name or order number when you arrive. You do not need to schedule a time or contact us in advance.
Orders for books that are in stock are prepared within 48 hours of receiving your order. You will receive a notification when the order is ready for pick-up or has been shipped.
Books that haven’t yet been released will list the publication date on the product pages and specify that they are preorders. We generally receive books by their publication date and will ship out your order within 48 hours of the publication date, as long as the order has been placed at least a few weeks in advance.
When you place an order for a book not in stock, it generally takes about 1-2 weeks for us to receive from our suppliers, but certain suppliers require more processing time. Although 1-2 weeks is a guideline only, we are happy to supply a more precise estimate when asked.
Orders will only ship when complete. If you order an in-stock item and a preorder item or special order item together, the order will only ship once all items are available. If you would like to receive an in-stock item prior to the preorder item, please complete two separate orders.
The River Bookshop is a heritage building that was built in 1887. The main floor was restored to be completely accessible. However, our second floor, the Hole in the Wall event space (where our audio-visual technology is located), is not accessible. To make accommodations, we offer Zoom broadcasts of all our upstairs events, making them virtually accessible. If you would like to have access to any of these broadcasts, simply email us at email@example.com any time before the event and we will send you the link to view it.